Doors that won't latch, locks that stick, hinges that sag, frames that have shifted — these are some of the most common service calls we get, and they're almost always fixable in a single visit.
The most frequent culprit is a misaligned strike plate or a door that's shifted in the frame — something that looks like a lock problem but is actually a door alignment issue. We diagnose the real cause and fix it properly instead of forcing hardware that isn't the problem.
For property managers, a door that doesn't lock correctly is both a tenant complaint and a liability. We treat security issues as a priority and aim to resolve them same visit.